Wednesday, October 9, 2013

Business Model Analysis Report- Etsy.com



Etsy first caught my attention when, after seeing a necklace on a blog, I decided to Google the description and see what showed up. The real necklace showed up as one of the top results for $250, and right next to it a necklace that looked satisfyingly like it for $35 that was being sold at Etsy. This was the start of my love affair with the website.
Etsy.com is an online marketplace for handmade goods. Items sold on the e-commerce site are included in the categories of art, photography, clothing, jewelry, food, bath and beauty products, quilts, knick-knacks, and toys. You can even sell/buy craft supplies and vintage items!
For $0.20 an item, and 3.5% of the sale, sellers can list their products, and customers can search by category or through a highly effective search bar. The website was launched in 2008, and from it’s inception it has provided a platform to entrepreneurs to reach a wide collection of clients. Sellers range from college students creating jewelry in their dorm rooms to artists selling unique paintings and prints. The rise of online shopping has made possible the 1 million active sellers and the $895 million they made in the marketplace in 2012.
Etsy.com is positioned uniquely in the market since it was one of the first to support micro-producers and provide a platform to purchase directly from them. That’s not to say there is no competition. Amazon and eBay provide a less specialized but highly visible platform for similar activities. After Etsy, at least half a dozen websites based in different countries around the globe have followed in the same business model- although most specialize on different things (for example, Tiendie focuses on technology and electronics). Etsy is also special in that most of their rhetoric has the sellers as the protagonist and not the buyers. Their purposed is focused on providing a platform that provides artists with an opportunity to validate their craft.
I personally love Etsy, because I believe in rooting for the little guy- it’s taking advantage of the popularity of ecommerce and mobile shopping and providing talented people with a way to start their business. Furthermore, as a buyer, it gives you access to highly unique products at very affordable prices (average sale is $20), you can even only buy local if you want to! It’s pretty much like going to the SoCo Artist Market online. It’s new, evolving and learning and I find that exciting- there are many areas of opportunity for Etsy, they’ve already enjoyed great success and I want to see where this Brooklyn-based operation goes.
Below are a couple of captures from their website. As you can see, there’s minimal design involved. The website’s functionality is great, and like I mentioned before, it has phenomenal search capabilities. However, it’s not particularly pretty. It seems like they don’t want the products to be drowned by the website design/layout.



Etsy.com is a two-sided platform- it involves and needs buyers and sellers for the business to exist. On the sellers’ side, the two primary customer segments that are most important for Etsy, I believe are:
1.     Amateurs- People who do crafts for fun, are good at creating things, and want to make some extra bucks with their hobby.
Value proposition: Etsy.com is the intermediary for these amateurs to sell the product of their hobbies in exchange for a fee.
2.     Serious Crafters and Artists- people who do see Etsy, as a way to launch their business or career. The production of this product is their primary economical activity.
Value proposition: Etsy.com these artists and entrepreneurs with a platform to launch their designs and products and reach a wide range of customers, again, in exchange for a fee. They can leverage their own websites, Pinterest, and the Etsy membership to spread the word.
On the side of buyers’ side, there are also different segments. My semi-educated guess is that he most important ones are:
1.     Fashionable, savvy, young women- looking for something quirky and different. They’re looking for jewelry, apparel, and maybe some home items. They keep Etsy a secret. They also love the fact that no one they know will have the same items they will.
Value proposition: Etsy.com is offering them with a market to find rare and current products that fit their lifestyle and desires.
2.     Tech-savvy moms looking for craft materials, and seasonal items for their house and kids- there’s a big section for kids, toys, and seasons (right now Halloween is big). These are still aimed at moms who like buying on-line and appreciate the uniqueness of their purchase.
Value proposition: Etsy gives these savvy moms a modern and convenient way to find fun items for their house and kids.
3.     Design and art enthusiasts- they are looking for new artists, fresh and young designs, and original art.
Value proposition: Etsy provides a discovery tool for these artists and fans to discover and purchase art form artists from all over the world.

Etsy has shown great growth since it's founding and it's role as intermediary is innovative in it's space and interesting form a business model perspective. I look forward into digging deeper into the company's strategy.

Sources:
Etsy.com


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